What is it like to work with Property Searches Scotland? Read some of our existing clients' opinions...
“We cannot recommend Property Searches Scotland’s online search-ordering platform highly enough. It is detailed, yet easy to use. We find the coal authority and the duplicate search alerts particularly helpful, avoiding unnecessary expense and time – for both our clients and ourselves. We’ve found using Property Searches Scotland’s platform to be the most efficient way of ordering our searches.” — Claire Sutherland, Partner, Finnieston Franchi & McWilliams
“We have been using Property Searches Scotland for some time and are very impressed with their new platform. It is very clear and streamlined making it extremely user friendly, which is a huge time saver, especially when we are so busy. We use the platform several times a day and have never had any issues with it. One quick glance of the client dashboard shows all the searches ordered for each client, and the prompt function for linked searches is a great feature. The reports are always available in a short time after ordering as well, which is great. We are very happy with the new platform.” — Stefanie Gibb, Conveyancing Paralegal at NGL
“The online platform is one of the easiest I have ever used. It is user friendly and requires minimal data input, therefore reducing the time it takes to order reports and in turn helping to increase my productivity. We can also tailor the platform to meet our own company requirements – such as receiving reports at the same time. I have found the platform to be both efficient and reliable, as once an order has been placed we can simply relax in the knowledge that the Property Searches Scotland team will deliver all of our reports on time. The customer support offered by Property Searches Scotland is second to none. All staff have an in-depth knowledge of their products and are on hand should you require their assistance.” — Amanda Aird, Paralegal at Buchanan Burton
“We have been using the platform for all of our search ordering and find the user functionality to be really useful. We can view all of our individual orders and those of other internal users. The fact that, within each order, the status, history and financial information all sits on the same level makes the system easy to use and assists us with our file management.
The integration of the portal with the Coal Authority has been particularly helpful. We no longer need to look to the Coal Authority website to determine whether a coal report is required, as the portal will automatically flag this for us. The pinning of the property against the areas where a Coal Authority report is required is also very accurate. This has, on occasion, meant that, where we may have ordered a Coal Authority Report in the past due to lack of accuracy, we have been able to remove that requirement, and then, in turn, have saved our clients’ money on unnecessary outlays.” — Lesley McDermid, Director, Solicitor & Notary Public at Kerslands Solicitors Limited
“Normally when you hear the words “Beast from the East” you have a negative experience to relate. Well, quite the reverse here. During this stormy period we were let down by our search supplier that we had worked with for many, many years.
Property Searches Scotland came to our rescue allowing us to complete our conveyancing transaction, which involved a very long chain of homemovers. As a thank you for their support, we agreed we would try their service. We started working with them in March 2018 and to be frank, wish we had found them sooner. The service is faultless and we cannot recommend them highly enough.” — Louise Harvey, Company Secretary at Ross Rogers & Co
“I highly recommend the team at Property Searches Scotland for the Support Team of the Year award because of the fantastic work they do for our business. They work as a seamless extension of our property team and provide us with accurate reports, which are always on time, despite the fact that we sometimes require impossibly tight deadlines.
A key benefit has been their “No Sale No Fee” package, which allows us to order reports as soon as we are instructed by our clients – without having to wait on them paying search dues in advance. It reduces our financial risk and enables us to identify solutions earlier in the conveyancing process, increasing the chances of our clients getting their keys on time.
Our previous search provider could not offer this service, so it is fair to say that the Property Searches Scotland team have transformed our conveyancing practice and are part of the reason we have grown so quickly. We also receive a warm personal service and are made to feel highly valued and listened to. They are a friendly, commercial and professional operation and we are proud to call them our conveyancing partners.” — Nicholas Scullion, Managing Director at Scullion Law
“When we commenced business on 1st November 2017, we needed to set matters up in fairly quick order. The promptness and efficiency of the Property Searches Scotland team in helping us to set up the account, put the system in place and provide us with the passwords, was, and is, greatly appreciated.
Since then, the service they have provided has been faultless. Not only is it carried out efficiently, but in a very friendly manner. I have recommended their services to a number of other solicitors.” — Martin Carey, Director at Carey Hughes
Price was one of the main reasons that we tried Property Searches Scotland, but the service we have received has been exceptional. I personally can’t thank the Admin department enough as there has been times that I have required amendments and called the Admin Team who have gone above and beyond to help me. They truly are a credit to the firm. — Tricia Donaghy, Blackadder & McMonagle
“BK Gill, Solicitors Bearsden have found the service provided by Property Searches Scotland (PSS) to be exemplary. The staff are friendly and helpful and fully understand the fast-paced working environment of a conveyancing office where information may suddenly be required at a moments notice. We have developed and excellent working partnership with PSS which allows us to be more flexible in our daily operations.
We have received excellent service from Property Searches Scotland and would fully recommend them to any Solicitor. A fast, efficient and fully competent service. ” — Beljit Kaur Gill , Partner, B K Gill , Glasgow
“The team at Property Searches Scotland consistently pride themselves in their high standards of client service. They are always available to help, highly efficient and their unique personal touch is second to none.” — Debbie McCathie, Partner & Head of Residential Conveyancing – Gilson Gray LLP
“Nothing ever seems to be too much trouble and even last minute requests are acknowledged and turned around very quickly. All their staff are not only efficient, but a pleasure to deal with.” — Lesley Mathieson, Partner – Macnairs Solicitors
“Since using Property Searches Scotland, I have found the service to be excellent, with extremely quick turnaround times, which is exactly what we require. Their communication has been second to none with all members of staff being not only readily available, but very helpful with any queries we have raised with them. All in all, I am delighted with the service provided by Property Searches Scotland.” — Scott Allan, Partner – andersonbain LLP, Aberdeen
“I have been using Property Searches Scotland for nearly 2 years now and are very impressed with both their service and pricing. I find that their response times are first class and they always execute their delivery with a very personal approach. I would not hesitate to recommend them.” — Stephen Muir, Partner – Ross Strachan & Co, Dundee
“Property Search Scotland understand our business and recognise that we need a searching service that is both accurate and cost effective. Since we started using PSS in October 2014 we have found delivery of their service standard to be both consistent and first class. They regularly provide upgrades to their on line services and importantly provide quality in house training to our conveyancing team.” — Ronnie McGinlay, Partner –Walker Laird Solicitors & Estate Agents
"We at Hunter & Robertson use Property Searches Scotland for our searches and would recommend this company. We find them very reliable and very helpful. The turnaround is normally within a day, and if you need anything urgently they are only too happy to assist. I cannot praise them highly enough" — Jackie Flanagan, Hunter & Robertson Solicitors, Paisley
"I find Property Searches Scotland to be both competitively priced and responsive when you need something in a hurry. All staff members are very helpful and pleasant to deal with" — Nigel Martin, Partner – Martin & Company, Ayr
"Property Searches Scotland provide us with a personal and professional service, delivering large volumes of searches in a timely manner and with a human touch, which is vital to our business." — Kyle Peddie, Chief Executive - Your Conveyancer, Dunfermline
"I have been using the system for several months now and am very impressed with the online ordering system. It is simple to use, intuitive and helpful. The speed of the search delivery and the personal service from the staff are both superb. Overall, excellent value for money!" — Duncan Collinson, Partner – Allingham & Company, Edinburgh
"I have instructed Property Searches Scotland for a number of transactions. The service has always been extremely prompt, reliable and competitively priced. I would not hesitate in recommending their service." — Neil C McKinlay, Associate – Bell Russell & Co Ltd, Airdrie
"We have been really impressed with the speed of the results, and accuracy of the searches that have Property Searches Scotland have provided. We can access all of our search reports and results through one site which means we don’t have to input information more than once, this has been a great time saver. The system is reliable and straightforward, this along with an exemplary service means we always feel fully supported throughout the process." — Allan Radlow, Senior Partner & Executive Principal – McVey & Murricane, Glasgow
“I have used Property Searches Scotland for some time now and find their customer service and assistance to be first class. They take a personal interest and are always willing to help. The product is excellent with several unique features which make them ideal for our requirements.” — Paul Macallan, Partner – Peterkins Solicitors, Inverurie
“McCarron & Company have been dealing with Property Searches Scotland for the last eighteen months and find the service to be excellent. All staff are very co-operative and give that little bit extra.” — Gerry McCarron – McCarron & Company, Airdrie